Frequently asked questions

Repair costs vary depending on the issue and machine type. We offer free quotes with transparent pricing — no hidden fees. Simple repairs typically range from R500–R2500, while more complex work may cost more. We always provide a detailed estimate before starting any work.

Most repairs are completed within 24–48 hours. Simple fixes like descaling or replacing seals can often be done same-day. More complex repairs requiring parts may take 3–5 business days. We'll always give you a realistic timeframe upfront.

We cover the greater Cape Town area including Durbanville, Bellville, Stellenbosch, Paarl, Somerset West, the Northern and Southern Suburbs, and the Atlantic Seaboard. We also travel to surrounding areas within 50km of Durbanville.

Yes. ExoCoffee repairs and services selected bean-to-cup coffee machines, especially around Durbanville and the Northern Suburbs. Contact us with your machine brand, model and fault description so we can advise whether we can assist.

We service all major brands including La Marzocco, Rancilio, Nuova Simonelli, Gaggia, DeLonghi, Siemens, Breville, Sanremo, bean-to-cup machines, Breville Barista Express machines and many more. If you're unsure, just ask — we've likely worked on your machine type before.

Absolutely. We repair and service coffee grinders including burr replacement, calibration, motor repairs and general maintenance. A well-maintained grinder is essential for quality espresso.

Common signs your machine needs attention: weak or no water pressure, unusual noises, water leaks, temperature issues, poor crema, error codes or inconsistent extraction times. We can diagnose the issue and recommend whether a service or repair is needed.

Yes, we offer scheduled maintenance plans for businesses to keep machines running smoothly and prevent costly breakdowns. Regular servicing extends machine life and ensures consistent coffee quality.

Yes. ExoCoffee works on Breville Barista Express machines and other domestic espresso machines. Common issues include poor pressure, blocked flow, leaks, grinder problems, steam issues and scale build-up.